This course focuses on the basic functions of e-mail, the best uses of e-mail in real estate, and permission marketing with buyers and sellers. The course shows students how to send attachments such as photos, and compares the different types of e-mail programs. Students will further learn how to send e-mails to groups of people, send blind copies and create address books.

Students will be shown introductory principles of contact management, and will be taught techniques to better mass-market themselves through e-mail. Students will learn how to better manage their e-mail with folders. Finally, students will learn how to move certain e-mails into sub-folders. Other tips will be given, such as marking emails for follow up and searching for emails. Agents will also be taught how to set up an email account in Outlook.